Privacy Policy
Privacy Policy
At Velliria, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and safeguard your data when you shop with us.
By using our website, you agree to the practices described below.
---
1. Information We Collect
We may collect the following information when you visit or make a purchase:
Personal data
Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely by our payment partners)
Automatically collected data
IP address
Device information
Browser type
Pages visited
Cookies and tracking data
---
2. How We Use Your Information
We process your information to:
Complete and deliver your orders
Send order confirmations and tracking updates
Provide customer support
Improve website performance and user experience
Detect and prevent fraud
Send promotional emails (only if you consent)
We do not sell or rent your personal data to third parties.
---
3. Payment Processing
Payments made on velliria.com are processed securely by trusted third-party providers, such as Stripe and PayPal.
We do not store or have access to your full payment details.
---
4. Cookies
Our website uses cookies to:
Improve navigation
Remember your preferences
Analyse traffic and behaviour
You can disable cookies in your browser settings, but some features may not function properly.
---
5. Sharing Your Information
We may share data only with trusted partners who help us operate our store, such as:
Shipping and fulfilment partners
Payment processors
Analytics tools (e.g., Google Analytics, Meta Pixel)
These partners are required to protect your data and follow GDPR regulations.
---
6. International Shipping
As part of global fulfilment, your data may be shared with international logistics partners to ensure successful delivery.
We take all reasonable steps to ensure your data is handled securely.
---
7. Data Retention
We store your information only for as long as necessary for:
Legal compliance
Tax requirements
Order history
Customer support
---
8. Your Rights (GDPR)
If you are in the UK or EU, you have the right to:
Access your personal data
Request corrections
Request deletion
Object to processing
Request a copy of your data
To exercise these rights, contact us at:
📩 contact@velliria.com
---
9. Email Subscriptions
If you subscribe to our newsletter, you agree to receive:
New product updates
Exclusive offers
Brand announcements
You can unsubscribe at any time through the link in our emails.
---
10. Third-Party Links
Our site may include links to third-party websites.
We are not responsible for their content or privacy practices.
---
11. Changes to This Policy
Velliria may update this Privacy Policy at any time.
All changes will be posted on this page with the updated date.
---
12. Contact Us
For privacy questions, data requests or concerns:
📩 contact@velliria.com